Solutions Consultant
Details
Job Summary
Xperate is seeking a dynamic and forward-thinking Solutions Consultant to join our global team. In this role, you’ll collaborate with law firms to deliver cutting-edge legal technology solutions and work closely with our development team to create custom-built software and seamless integrations tailored to client needs. This position is perfect for someone who thrives at the intersection of legal operations and technology, enjoys tackling complex challenges, and is committed to delivering outstanding client experiences with a flexible, innovative mindset.
Key Responsibilities
Client Engagement & Consultation:
- Collaborate with law firms and legal tech vendors to understand business needs and technical requirements
- Conduct discovery sessions to identify opportunities for software implementation or bespoke development
Solution Design & Specification:
- Scope and document custom software development requirements
- Translate business needs into detailed functional and technical specifications
- Work closely with the development team to ensure alignment and feasibility
Software Implementation:
- Lead end-to-end implementation of legal technology solutions, including configuration, integration, and testing
- Manage project timelines, deliverables, and stakeholder communications
Training & Support:
- Deliver tailored end-user training sessions and create supporting documentation
- Provide post-implementation support and act as a trusted advisor for ongoing solution optimisation
Collaboration & Innovation:
- Stay current with legal tech trends and emerging technologies
- Liaise with the global Xperate team, where required.
Personal Attributes
- Communication Skills: Ability to convey information clearly and effectively
- Teamwork: Willingness to work collaboratively with others
- Problem-Solving: Ability to identify issues and develop effective solutions
- Adaptability: Flexibility to adjust to new conditions and challenges
- Attention to Detail: Precision and thoroughness in completing tasks
- Time Management: Efficiently managing one's time to meet deadlines
- Creativity: Ability to think outside the box and generate innovative ideas
- Work Ethic: Demonstrating dedication and commitment to the job
- Interpersonal Skills: Ability to interact positively with colleagues and clients
Preferred Skills
Core Skills |
Experience with legal practice management and/or document management software e.g. Actionstep, Clio, Practice Evolve, Affinity, Unity. Knowledge of APIs, data migration, and system integrations |
Desirable Skills |
2+ years experience in a Solutions Consultant, Business Analyst, Implementation Specialist or similar role, ideally within the legal or legal tech sector. |
Good to Have |
Experience in legal technology and law firms. |
Xperate Benefits
Salary |
Generous salary exceeding the industry standard |
Annual Leave |
20 days excluding 10 public holidays. Medical / Sick leave is also provided |
Life Insurance |
5L of default cover for you and your family |
Accidental Cover |
20L of cover for each employee |
Bonus Scheme |
100% based on the Company & Individual performance |
Latest Technology |
Exposure to the latest technologies |
Employee Development |
Xperate is committed to the development, growth & well-being of all of our people. This includes access to online training resources and family friendly working conditions |
What our team say
Xperate truly invests in its people, and I’m proud to be part of a company that not only drives success for its clients, but also prioritises the growth and well-being of its employees.
At Xperate, we believe every voice matters. Regardless of experience, everyone’s ideas are valued, and equal opportunities for growth are provided. Growth here goes beyond climbing the ladder—it’s about developing skills, embracing new challenges, and making meaningful contributions. By joining Xperate, you become part of a dynamic team where your efforts make a real impact and your career can truly thrive.
The experience and knowledge across our team is fantastic; if I have a query about any language or application, there is someone happy to assist me with their expertise.