Solutions Consultant

Job Summary

Xperate is seeking a dynamic and forward-thinking Solutions Consultant to join our global team. In this role, you’ll collaborate with law firms to deliver cutting-edge legal technology solutions and work closely with our development team to create custom-built software and seamless integrations tailored to client needs. This position is perfect for someone who thrives at the intersection of legal operations and technology, enjoys tackling complex challenges, and is committed to delivering outstanding client experiences with a flexible, innovative mindset.

Key Responsibilities

Client Engagement & Consultation:

• Collaborate with law firms and legal tech vendors to understand business needs and technical requirements
• Conduct discovery sessions to identify opportunities for software implementation or bespoke development
  

Solution Design & Specification:

• Scope and document custom software development requirements
• Translate business needs into detailed functional and technical specifications
• Work closely with the development team to ensure alignment and feasibility

Software Implementation:

• Lead end-to-end implementation of legal technology solutions, including configuration, integration, and testing
• Manage project timelines, deliverables, and stakeholder communications

Training & Support:

• Deliver tailored end-user training sessions and create supporting documentation
• Provide post-implementation support and act as a trusted advisor for ongoing solution optimisation

Collaboration & Innovation:

• Stay current with legal tech trends and emerging technologies
• Liaise with the global Xperate team, where required.

Personal Attributes

• Communication Skills: Ability to convey information clearly and effectively
• Teamwork: Willingness to work collaboratively with others
• Problem-Solving: Ability to identify issues and develop effective solutions
• Adaptability: Flexibility to adjust to new conditions and challenges
• Attention to Detail: Precision and thoroughness in completing tasks
• Time Management: Efficiently managing one's time to meet deadlines
• Creativity: Ability to think outside the box and generate innovative ideas
• Work Ethic: Demonstrating dedication and commitment to the job
• Interpersonal Skills: Ability to interact positively with colleagues and clients

Preferred Skills

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